Thank you for your interest in OKPAY. We designed our Support area to provide comprehensive assistance in a simple, intuitive environment. If you have questions, please feel free to use the resources below to get help and support.
Our constantly growing FAQ section is devoted to various aspects of everyday tasks.
Learn how to set up, use, and troubleshoot your OKPAY account features.
Watch video tutorials on the basics of OKPAY account usage.
Get advice from fellow users around the world and share your experience.
If you are still having an issue after browsing all available resources, you can contact Customer Service via the ticket system.
Log in to create a new ticket or access your existing support requests.
For emergency situations you can call us Mon to Fri (07:00 - 18:00 GMT).
Log in to your OKPAY account and go to the Wallets, Cards & Bank Accounts page to get your wallet number (OKXXXXXXXXX) and be ready to provide it when asked.
Mon to Fri (07:00 - 18:00 GMT)