Thank you for your interest in OKPAY. We updated our Support Center making every effort to provide a simple, intuitive environment. If you have questions, please feel free to use the resources below to get assistance and support.
Our constantly growing FAQ section is devoted to many aspects of everyday tasks.
Learn how to set up, use and troubleshoot your OKPAY account features.
Watch short videos on the basics of OKPAY account usage.
Find and share solutions with OKPAY users around the world.
If you are still having an issue after browsing all available resources, you can contact Customer Service via the ticket system.
Log in to create a new support ticket or access your existing requests.
For emergency situations you can call us Mon to Fri (06:00 - 12:00 GMT)
Log in to your OKPAY account and go to the Payment Accounts page to get your wallet number (OKXXXXXXXXX) and be ready to provide it when asked.
Mon to Fri (08:00 - 18:00 GMT)